Phone Help Desk
Direct line to report network infrastructure failures. Service from Monday to Friday, 08:00 to 20:00. Estimated response time: 15 minutes for critical incidents.
contact.htmlComplete your project details to receive a detailed quote for secure communications infrastructure.
Communication channels for technical inquiries, quotes, and infrastructure support.
Hidalgo 8273
Mon–Fri 08:00–18:00 | Sat 09:00–13:00
Access the official support channels for industrial telecommunications equipment. Response times and procedures according to incident criticality.
Direct line to report network infrastructure failures. Service from Monday to Friday, 08:00 to 20:00. Estimated response time: 15 minutes for critical incidents.
contact.htmlTicket system with real-time tracking. Classification by urgency level: critical (SLA 2 h), high (4 h), medium (8 h). Includes technical knowledge base.
contact.htmlDocumentation base with configuration protocols, encryption, and common problem resolution in OT/IT environments. Updated with each firmware version.
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